All products sold by NoveltyLights.com have a warranty, the length of which can be found in the product overview. Our goal is to correct the situation as quickly as possible which will result in a full refund of your defective products or exchange.
- If we’re aware of a defective product that you’ve received, we will gladly exchange your defective product for the same product title, provided it’s still available.
- Product(s) must be contained in original packaging with all contents.
Please ship your package from the nearest post office or shipping provider of your choice. Please include in the package your original packing invoice or a printout of your order confirmation email.
Novelty Lights
9800 E Easter Ave, STE 160
Centennial, CO 80112
If you have any questions or concerns, please contact us.
800-209-6122 X 103